Help Center - FAQ

In order to create an account in Relax-Investments you need to fill out the registration form here.

Residents of any country can open an account with Relax-Investments.

Yes, you can. For every following account you will have to mention another Username, Password and E-mail address.

Yes, they can.

Yes, you can. If you wish to change your account details you can do it on the "Edit account" page of your Relax-Investments account.

You have provide only true information. So if you forgot your Username you will able to restore it only by providing this information!

If you lost your password you can restore it using the Password Reminder feature on the main page of Relax-Investments website. Your password will be sent to your e-mail address.

We accept investments via Liberty Reserve & Perfect Money payment systems only. In order to make a deposit you need to have a Liberty Reserve account or Perfect Money account.

You can fund your Liberty Reserve balance and out-exchange Liberty Reserve to real money with the help of exchange providers verified by Liberty Reserve, as they are listed here.

See more information (FAQ) about Liberty Reserve

You can fund your Perfect Money balance and out-exchange Perfect Money to real money with the help of Perfect Money Certified Partners, as they are listed here.

See more information (FAQ) about Perfect Money

You can find an exchanger that speaks your language!

You can use an exchanger that is in your city or in your country!

You can always find an exchanger with the funding method you prefer (bank wires, credit cards, Western Union, mailed in money orders and checks, local cash deposits, ...)

You can make a deposit by means of a bank wire transfer. The procedure can be one-stage or two-stage.

a) one-stage procedure is applicable for VIP members only, for the amounts of $10,000 or more. You are to send wire to our partner exchanger directly and your account will be funded with the same amount of funds as you send without any additional fees. Yields and the principal are available for withdrawal by wire also.

b) two-stage procedure is applicable for any amount of funds. It means that you initially open Liberty Reserve account or Perfect Money account and fund it and then deposit e-currency to your Relax-Investments account. Additional exchange and transfer fees may occur. Yields and the Principal are available for withdrawal via Liberty Reserve or Perfect Money only and then you may out-exchange it to receive return by wire.

You shall fund Liberty Reserve account by your Credit or Debit Card first, then you are welcome to invest this e-currency. Below some verified exchange providers to fund and in-exchange Liberty Reserve by Credit or Debit Card are listed:
www.moneycentralmarket.com
www.centregold.ca
www.electrumx.com

No, you should exchange your e-currency to Liberty Reserve or Perfect Money first.
The exchange providers verified by Liberty Reserve and Perfect Money are more than happy to exchange your funds stored in a different payment system and put them into your Liberty Reserve or Perfect Money account.

No, please. We have fully automated deposit system. All transaction are made from our website. So, just login to your account and go to Deposit page.

Your account will be updated as fast as you deposit.

You can find the details about investment plans and calculate your income on the main page of our website or on the "Deposit" page of your Relax-Investments account.

The period of deposit is 30, 90 or 180 business (trading) days depending on chosen investment plan. More details about this you can find on the main page of our website or on the "Deposit" page of your Relax-Investments account.

That are business (trading) days only (from Monday to Friday inclusive).

You will be paid from 0.5% to 2.1% daily (business days only) depending on the investment plan chosen. More details about this you can find on the main page of our website or on the "Deposit" page of your Relax-Investments account.

You can make an unlimited number of deposits.

Short term investments: min $50, max $999
Medium term investments: min $100, max $10,000
Long term investments: min $100, max $10,000

Short term investments: not available
Medium term investments: min $10,000, max - no limit
Long term investments: min $10,000, max - no limit

No, all deposits are taken into account on your count separately. But you can make new deposits.

Yes, you can.

We pay profit every business day (from Monday to Friday inclusive). On the next business day you will receive the profits made for the day.

The compound profit is added to the amount of the Principal.
The non-compound profit is accrued to the Available account balance of your account with Relax-Investments.

The Principal is the original deposit.

Yes, we return the Principal on the maturity date. After the 30, 90 or 180 business (trading) days period expires, the Principal will be accounted to your Available account balance.

Please use our Investment Calculator on the main page of our website or on the "Deposit" page of your Relax-Investments account.

We pay 7-15% deposit bonus for some deposits depending on the investment plan chosen. The bonus is added to the Principal. For example, if your deposit is $1000 (for 180 trading days), then a $150 bonus is added to the Principal.

It is possible to withdraw the bonus after the maturity date only, together with the Principal.

A compound interest rate is an interest rate which is applied to the amount of the Principal plus interest, accrued in the previous period. For example, an investor made a deposit of $100 and chose a 100% compound interest rate. The next day the investor gains profit of 1.2% (for 180 trading days) and his deposit amounts to $101.20. The next day the interest will be accounted as percent of $101.2, not of $100, and so on.

The compound profit can be withdrawn after the maturity date, together with the Principal.
The non-compound profit is accrued to the Available account balance of your account with Relax-Investments and can be withdrawn at any moment.

No, you can not change initial compound rate of the deposit.

You can set up the compound interest rate: 0%, 25%, 50%, 75% or 100%.

We return the Principal, the deposit bonus and the compound profit on the maturity date. After the 30, 90 or 180 business (trading) days period expires, the Principal, the deposit bonus and the compound profit will be accounted to your Available account balance. The non-compound profit is accrued to the Available account balance every business (trading) day. You can withdraw funds from the Available account balance at any moment - just place the withdrawal order. Your order will be processed and completed at the nearest Monday.

You can withdraw funds from the Available account balance at any moment - just place the withdrawal order. Your order will be processed and completed at the nearest Monday.

We process and complete withdrawal orders at the nearest Monday, up to 18.00 GMT.

We don't have a minimum or a maximum amount which you can withdraw. You can withdraw any amount that is on your Available account balance.

Recipient of funds pays commission for Liberty Reserve transactions.
Sender of funds pays commission for Perfect Money transactions.

Verify website identity before entering passphrase.
Fraudulent "phishing" websites designed to trick you into divulging your passphrase or other sensitive information are common. Spoofed e-mail is commonly used to lure victims to phishing websites. Never assume that a website is the website you intended to be at based on its appearance. Before entering your password, ensure you are at the real Relax-Investments website by: http://www.relax-investments.com/.
Keep your operating system and applications updated.
Use Windows Update to make sure you have the latest security patches installed. Also check for updates to your application programs, especially Microsoft Office.
Use a hardware and/or software firewall.
A firewall can protect your computer from malicious traffic. A hardware firewall/router (such as the many offerings of companies like Linksys, D-Link, SMC, and others) acts as a barrier between the outside world and your computer. A software firewall, such as ZoneAlarm, performs that function to a lesser degree but can also block malicious programs on your computer from sending data out to the Internet. Windows XP includes a simple firewall, but it is disabled by default.
Do not run untrusted applications.
Running any program that arrives via email or that was downloaded from the Internet can be dangerous. Only run applications that you wish to grant complete access to your computer and the data contained on it.
Upgrade to a better web browser.
Opera and FireFox are available for almost every operating system and have many security and privacy advantages.
Use an Anti-Virus program.
If you follow all of the the above recommendations a virus will have difficulty infecting your computer. However, since a computer virus can be a vehicle for a criminal to gain total control of your computer and thereby any information stored on, sent by, or received by your computer, it is prudent to install antivirus software from a reputable source and run it regularly. Since new viruses are discovered daily, it is important to keep antivirus software and the virus definitions it uses for detection up to date at all times.

You have a lot of individual questions! Please, do not hesitate to contact us.

We try to process all requests from our clients as soon as possible; however on average we answer during 12 hours. If you did not get our letter, please check your e-mail and bulk folders first.